One of our residents is having a problem with their sump pump and is reaching out to determine if someone else has had this issue and if so what was the solution.
Over the last couple of weeks, ever though it has been relatively dry, their sump pump has been running every 15 to 25 minutes. They have 2 sump pumps side by side in the hole in the floor. The small one is there, if the big one fails. They opened it up and turned off the small gravity one and have not heard it go on again. Does anyone know how to trouble shoot that back-up sump pump? If not, can you recommend a replacement brand and someone to install it? Any other suggestions would be greatly appreciated.